Contractor Directory

Local business listings for Northampton, MA

major appliance repair

Tags: Major Appliance Refinishing & Repair

(413) 341-5232

Last Updated:
November 30th, 2018

The freezer arenít frozen ? Odd noise coming from the dishwasher ? The washing machine isnít filled out with cold or hot water? . Residential or Commercial. Let us help you. WE SERVICE ALL BRANDS OF KITCHEN AND LAUNDRY APPLIANCES Call Now: 4133415232...
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94 Maple St

Northampton, MA 01062

Construct Associates, Inc.

Tags: Kitchen Remodeling Northampton MA

(413) 584-1224

Last Updated:
November 30th, 2018

Construct Associates, Inc. provides professional kitchen and bathroom remodeling services to the residential and commercial customers in Northampton & Amherst, Massachusetts (MA) and the surrounding areas. Contact us today at 413-584-1224 for qualit...
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36 Service Center Rd

Northampton, MA 01060

Valley Home Improvement, Inc.

Tags: Home Improvements

(413) 203-6376

Last Updated:
November 30th, 2018

We Design/Build: Kitchens, Baths, Additions, Sunrooms, Screen Porches and more. If you are considering contractors for a kitchen design or other home or office renovation, call us for a Free design consultation. We've been a home remodeling contracto...
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Valley Home Improvement, Inc. 82 North Street

Northampton, MA 01060

How to Hire a Contractor in Northampton MA You Can Trust

Hiring a home contractor in Northampton MA can be nerve-racking. This is especially true if it's a specialized project where you don't have the opportunity to develop a long-term relationship. While there is always a chance that you can get ripped off, the good news is that most Northampton contractors out there are honest people that care about providing good service. Here are the things to look for to make sure that the contractor you choose fits that description.

Licensed in Northampton MA

Depending on the type of work to be performed and your location, a home contractor may or may not be required to be licensed. However, most cities and states do require or at least allow businesses to register their names with the state and local government. If a license or other registration is required, not using a contractor that hasn't complied with the requirement is a no brainer. Even if it isn't required, being able to confirm the identity of a contractor and having a way to track them down if something goes wrong is definitely beneficial.

Bonded in Northampton MA

A bond is an amount of money deposited with a MA or Northampton agency to provide a source of funds to pay claims against a contractor. Like with licensing, bonds may or may not be required depending on the type or work and local laws. Bonding does provide a huge layer of protection because if a contractor performs poorly or doesn't complete the job, there is a guaranteed source of money to recover from. While you can always sue in court with or without a bond, a contractor who has gone out of business or disappeared without finishing the job is practically impossible to recover from if no bond was posted.

Insured in Northampton MA

Accidents happen to even the best Northampton contractors, and could include workers getting hurt, injuries to neighbors or people walking by your property, or property damage to a neighbor's or your own home or vehicles. Depending on the circumstances, your homeowner's policy may or may not cover the damages. If it does, you will still likely be out of the deductible and face a premium increase. A good contractor will be insured so that they can take full responsibility for any damages that arise out of mishaps during their work.

Price Quotes

Price quotes are less black and white. A good Northampton contractor will often be reluctant to provide a firm quote for a complex project over the phone because your home's layout or other factors can greatly affect what it will take to complete the project. To best get a feel for whether a contractor is being honest, ask questions about what could affect the price, what materials are needed, and how much time they expect the project to take. Talk to several contractors before choosing.

Depending on the nature of the project, some contractors will only give a firm quote after a home visit. They may charge a small fee for the visit because providing a good quote can be time-consuming. Don't skip a contractor who won't provide a free estimate unless you know there are several contractors in the area who do make it a standard practice to provide free estimates for similar work.

Once your quotes are in, be wary of choosing the low bidder. A slightly competitive price may be good, but if it low balls the other quotes by a lot, there is a good chance that you will receive poor work or have the contractor later trying to charge you additional fees.


Always get your price quote in writing before any work begins. A good contract should include the project deadline, whether materials are covered, what happens if expected costs change, a specific description of the work to be performed, and what happens if the work is late or unsatisfactory. A good contractor will want a good contract because it ensures they are on the same page as the customer so that they can provide good service, and it also protects them from customers who fail to pay or raise frivolous disputes.

References in Northampton MA

Always check references -- both online and offline. The best way to find a good Northampton contractor is to ask your friends and neighbors if they recommend anyone. Good contractors often get most of their business by word of mouth. When you search online, the main thing you're looking for is a string of complaints about a contractor. This is the most common reason people leave online reviews.

Positive online reviews are less useful because people are less likely to make time to leave them, they can easily be faked, and sites such as Angie's List may even require the Northampton contractor to pay before they are posted. If you didn't get any personal recommendations and the online feedback about a contractor is at least neutral, the best thing to do is to ask them for references you can contact and doing the rest of the due diligence outlined above.